Refund Policy
At GleauxUp Studio™, we are committed to delivering high-quality, personalized services that require time, expertise, and customized preparation. Due to the nature of our offerings which include but are not limited to brand identity development, wellness coaching, voiceover services, digital design, and consulting, all sales are final.
No Returns or Refunds
Please note the following:
All services are non-refundable and non-transferable. Once a service has been booked and/or delivered, whether partially or fully, no refunds will be issued under any circumstances.
Due to the digital and customized nature of our services, we do not accept returns. This includes any downloadable products, digital consultations, or customized creative assets.
Client satisfaction is our priority. If you have questions or concerns about your service, we strongly encourage open communication. We are happy to make minor revisions, within the scope of your package, to ensure you are satisfied with the final delivery.
Missed Appointments or No-Shows will not be rescheduled or refunded. Please respect our time as we respect yours.
Deposits and Payments made to secure services are also non-refundable, as they reserve your spot in our limited calendar and contribute to the planning and preparation required to deliver a high-quality experience.
By purchasing from GleauxUp Studio™, you acknowledge that you have read, understood, and agreed to this refund policy.
If you have any questions prior to booking, please contact us so we can assist you in choosing the right service for your needs.
Thank you for your understanding and for choosing GleauxUp Studio™.